Delivery & Return
We offer free delivery for orders above £150 in the UK with DHL ODD, and we always aim to get your parcel to you within 4 working days of ordering.
Unfortunately, we’re experiencing issues with DHL in the UK at the moment. If you receive an email from DHL about import duties, please ignore it. Everything is covered and your order is on its way to your delivery address.
United Kingdom
Delivery method |
Lead time
|
Price
|
Free shipping above |
DHL Economy ODD
|
2-4 Business days
|
£10
|
£150 |
DHL Express ODD |
1-2 Business days
|
£15
|
Ireland
Delivery method |
Lead time
|
Price
|
Free shipping above
|
DHL Economy ODD
|
2-4 Business days
|
£10
|
£150
|
General
Please note that it is United Kingdom VAT which is included in the price. Please note that all offers or vouchers do not apply to already discounted items.
Return Policy
You are always entitled to a refund within 30 days after you have received your package, as long as the item has not been used. Unfortunately, it is not possible to exchange an item for a different size or color.
All original packaging, price labels, etc. shall be returned with the product without having been tampered with. Returned items should be in good and undamaged condition.
Please note that you are responsible for the product until it reaches us. Send the package with the dispatch number so that it can be traced. Also, please enclose your receipt and a short explanation as to why you wish to return the package. NB. In the case of returns of goods, the shipping cost is held by the customer.
Return Label
Click here to create your own return label.
We don't offer exchanges for non-EU countries.
Find the return formular for non-EU countries here.
Return address:
Les Deux ApS
AA. Louis-Hansens Alle 14
3060 Espergaerde
CVR nr.: 33506465
Mail: customercare@lesdeux.com
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