Due to increased order volumes during peak periods, both our warehouse and our shipping carriers may experience delays. As a result, we cannot guarantee the delivery dates displayed at checkout or in tracking updates.

This may especially affect Express Delivery orders, where delivery times can be longer than usual despite the expedited service. We recommend placing your order as early as possible to avoid disappointment.

During busy periods, we are unfortunately not always able to update delivery details before an order has been dispatched from our warehouse.

If you've entered an incorrect shipping address, you may be able to update your delivery details directly through UPS My Choice or DHL On Demand Delivery, depending on the carrier handling your shipment.

Alternatively, you can contact the shipping carrier directly to request an address update. Please note that address changes are subject to the carrier's policies and may not always be possible once the parcel has been dispatched.

We’re sorry to hear that an item in your order was out of stock.

If you are interested in purchasing the same item and the website indicates that only one or a few units remain available, please contact our Customer Care team at customercare@lesdeux.com. They will be happy to verify whether the item is still available or if the stock discrepancy is due to a technical issue.

If the item is currently sold out on the website, we recommend using the "Notify me when available" feature on the product page. By signing up, you will receive an email notification as soon as the item is back in stock

During busy periods, we are unfortunately not always able to update delivery details before an order has been dispatched from our warehouse.

If you've entered an incorrect shipping address, you may be able to update your delivery details directly through UPS My Choice or DHL On Demand Delivery, depending on the carrier handling your shipment.

Alternatively, you can contact the shipping carrier directly to request an address update. Please note that address changes are subject to the carrier's policies and may not always be possible once the parcel has been dispatched.