Returns

Extended Returns

To help with your holiday shopping, we’re offering an extended return! Any orders placed beetwen 1th November and 25th December can be returned until January 24. Please note that the returned goods must be in original condition.

Returns

You are entitled to return your item for a full refund as long as it is within 30 days of receiving your order. Please note that the returned goods must be in original condition.

Fill out the returns form included with your order. If you are missing a form, you can download one here.

You can create your own return label here.

Please note that you’re responsible for the return until it reaches us, so we highly recommend downloading a return label from our site and following your package with the tracking feature.

However, if you would like to organize your own shipping to return an item, you can find our returns address at the bottom of this page.

Unfortunately we do not offer free returns. The shipping cost of returning an item will be deducted from your refund.

Return fees:

UK: 10 GBP / EU/non EU: 10 EUR / USA: 14 USD / Rest of world: 12 EUR

Claims

If there is a fault with your item/your item is broken, you can report your complaint here.

Return address

Les Deux ApS

AA. Louis-Hansens Alle 14

3060 Espergaerde

CVR nr.: 33506465