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Return

 

Return Policy

You are always entitled to a refund within 30 days after you have received your package, as long as the item has not been used. Unfortunately, it is not possible to exchange an item for a different size or color. 

All original packaging, price labels, etc. shall be returned with the product without having been tampered with. Returned items should be in good and undamaged condition.

Please note that you are responsible for the product until it reaches us. Send the package with the dispatch number so that it can be traced. Also, please enclose your receipt and a short explanation as to why you wish to return the package. NB. In the case of returns of goods, the shipping cost is held by the customer.

Return Label

Click here to create your own return label. 

Return formular


We don't offer exchanges for non-EU countries.
Find the return formular for non-EU countries here.

Return address:

Les Deux ApS
AA. Louis-Hansens Alle 14 
3060 Espergaerde 

CVR nr.: 33506465

Have you got a question, or have we missed something? 

If you've got any queries, concerns, issues, or anything in between, we'd be more than happy to help. Check out our FAQ page or reach out to our friendly Customer Care team at customercare@lesdeux.com. 

Or, if you'd prefer to speak to someone over the phone, call us Monday - Friday 10:00 - 16:00 CEST on +45 78 74 53 35.